Human rights

We regularly analyze and identify potential risks and violations of human rights throughout our entire value chain. To do this, we use various information sources to assess risks based on their expected severity and likelihood of occurrence: in addition to the results from our strategic materiality analysis and various risk indicators, we also consider information from our Group companies as well as insights and findings from programs in the supply chains. Furthermore, we engage in dialogue with civil society and political players, other companies, associations, and trade unions, primarily within the framework of multi-stakeholder initiatives. A data-driven approach enables us to derive measures and decisions and to track the development of working conditions.

As part of the risk analysis, we identify and prioritize the so-called "salient issues," which are defined as particularly severe risks. For the Otto Group, these are especially prevalent in the supply chains. Our key challenges and risks relate to areas such as occupational safety, child labor and forced labor, remuneration and working hours, as well as freedom of association and discrimination in the deeper supply chains. At the same time, we see it as our responsibility to continuously evaluate and improve our processes concerning our own employees, for example, by promoting anti-discrimination initiatives. As a global digital corporation, issues of privacy and data protection, as well as data security, are also of central importance across all business models for the Otto Group.

For the risks we have identified, we derive concrete measures. A particular focus is placed on the supply chains of goods for our own and licensed brands, where we have identified significant opportunities for influence. The measures aim to achieve continuous improvements and range from more sustainable raw materials to social audits and certifications, as well as training initiatives at factory level. We actively engage in alliances and initiatives (such as amfori, German Partnership for Sustainable Textiles, Fashion for Good,  and the International Accord for Health and Safety in the Textile and Garment Industry) and have been promoting the development of improved processes in the cultivation and production of raw materials for years (e. g. Aid By Trade Foundation / Cotton made in Africa). Last but not least, we also anchor our efforts in internal policies and guidelines, ensuring long-term implementation (Code of Conduct, Business Partner Declaration, Responsible Purchasing Declarationm, Code of Ethics).

In case human rights violations occur despite our measures and efforts, our whistleblower system is available to receive complaints. These can be reported by anyone connected to the Otto Group, whether they are workers in the supply chains, Otto Group employees, customers or affected local residents. All indications are carefully followed up. Additionally, through our membership in the amfori BSCI, the German Partnership for Sustainable Textiles and the International Accord, we significantly contribute to finding industry solutions as well.

We are aware that human rights due diligence is an continuous process. For this reason, we are constantly working on our own processes and adapting them to the given circumstances. We regularly report on our progress in our Annual Report and on the websites of the individual Otto Group companies.

Further information on reports, policies, and commitments can be found here.